Comprehensive Reporting & Analytics
Track performance, measure ROI, and optimize your AI assistant with detailed insights and monthly reports
What You Get Monthly
Comprehensive insights to measure impact and optimize performance
Containment %
Percentage of questions resolved without human intervention
Leads Captured
New leads generated when AI can't answer
After Hours %
Interactions outside business hours
P95 Latency
95th percentile response time
Deflected Calls
Estimated calls prevented (A/B method)
Cost vs Value
ROI calculation based on time saved
Live Dashboard Preview
Real-time insights and historical trends at your fingertips
Top Intents
Response Time Trends
Cache Hit Rate
Questions answered from cache
Content Gaps
Monthly Report Example
See what insights you'll receive every month
AI Assistant Performance Report
March 2025 - Letselschadeadvies
Key Performance Indicators
Business Impact
Key Insights & Recommendations
- Peak usage occurs between 2-4 PM on weekdays. Consider promoting the AI assistant during these hours.
- 34% of interactions happen outside business hours, demonstrating clear value for 24/7 availability.
- Consider adding content about refund processes - 12 unanswered questions this month.
Get Your Free Baseline Assessment
Before implementing our AI assistant, we'll analyze your current customer service metrics to establish a baseline for measuring improvement.
Current Analysis
We analyze your website and identify optimization opportunities
Baseline Metrics
Establish current performance benchmarks
ROI Projection
Predict potential improvements and savings
Ready to Track Your Success?
Start measuring the impact of AI on your customer service. Get detailed insights from day one.