Proven Results

Real case studies showing how our AI assistants transform customer service and drive business results

Results at a Glance

Average improvements across all our clients

-32%
Phone Calls
Reduction in repetitive inquiries
+41%
Form Conversion
Increase in form completion
78%
Containment Rate
Questions resolved automatically
+63
Qualified Leads
Additional leads per month

Municipal services

Mid-size Dutch municipality

Challenge

Citizens calling repeatedly about waste collection schedules, parking permits, and WOZ valuations. Service desk overwhelmed with 200+ calls daily about basic information already available on the website.

Solution

Deployed VectorFunction AI with comprehensive crawling of all municipal services pages and PDF documents. Configured multi-language support for diverse community needs.

Results

  • -32% reduction in FAQ-related calls
  • +41% increase in online form submissions
  • 24/7 citizen service availability
  • Staff can focus on complex cases
-64
Fewer calls per day about basic information

"Our service desk can finally focus on helping citizens with complex issues instead of repeating the same information all day. The AI handles the routine questions perfectly."

Service Manager
Municipality Heuvelrug
78%
Maintenance requests triaged automatically

"Tenants get immediate answers about maintenance procedures and emergency contacts, even at 3 AM. Our response times have improved dramatically."

Operations Director
WoonZeker

Housing Corporation WoonZeker

Large social housing provider

Challenge

Tenants struggling to find information about maintenance requests, emergency procedures, and rent payments. High volume of after-hours calls for non-urgent issues.

Solution

Implemented AI assistant with focus on maintenance triage and emergency routing. Integrated with existing tenant portal and maintenance systems.

Results

  • 78% of maintenance queries resolved instantly
  • 24/7 emergency contact information
  • Improved tenant satisfaction scores
  • Reduced emergency callouts

Personal Injury Law Firm Juridisch Snel

Specialized injury law firm

Challenge

Potential clients visiting website but not converting due to uncertainty about case viability. High cost per lead from advertising with low conversion rates.

Solution

Deployed intelligent intake assistant with case pre-qualification and lead scoring. Integrated WhatsApp follow-up for qualified prospects.

Results

  • +63 qualified leads per month
  • Higher quality case intake
  • Reduced intake staff workload
  • 24/7 case evaluation
+63
Additional qualified leads per month

"The AI pre-qualifies cases so well that our intake team only speaks with serious prospects. Our conversion rate from lead to client has doubled."

Managing Partner
Berlips Letselschadeadvies

Calculate Your Potential ROI

See how much you could save and earn with an AI assistant

Your Current Situation

Potential Savings

Calls deflected (32%) 16
Time saved per day 2.1h
Daily cost savings €53
Monthly savings €1,166
* Based on average 32% call deflection rate across our clients

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